MOBILE APP ACCOUNT DELETION

MoBILE APP ACCOUNT DELETION

What is the Google Play account deletion requirement?
Google has mandated that all Android applications published in the Google Playstore provide users with the ability to remove their app accounts and associated data. This requirement ensures transparency and empowers users to manage their data responsibly.

Organization in Google Play (Android):

Blue Sky Bank Consumer or Blue Sky Bank Business

Steps to request your Digital account information be removed:

If you would like to request that your Digital account information be removed, send an email to info@bluesky.bank or mail your request to P.O. Box 52490 Tulsa, OK 74152.  Be sure to include your first and last name, user ID for online banking, and a current phone number.

What, if any, data is retained once the user account has been removed:

User data deleted from the system is archived to facilitate account recovery. The archived user data includes information that links the user to their bank account(s) and their personalized settings.  Archived user data cannot be used to access financial accounts or other protected information. This archived data is retained indefinitely for the duration of our business relationship, after which time it is permanently deleted.

Will the user still be able to access Web banking once their account is removed?
No. This will remove their account access for all Digital products including mobile (Android, iPhone) and Web.

Does this impact the user’s accounts at Blue Sky Bank?
No. This only applies to the account(s) used to access Digital products.

Get in touch with us:

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